Privacy

FactsWhat does Fortamus do with your personal information?
WhyFinancial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WhatThe types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, employment information, assets and income, account balances, transaction history, and health status. When you are no longer our customer, we continue to share your information as described in this notice.
HowAll financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Fortamus, Inc (“Fortamus”) chooses to share, and whether you can limit this sharing.
REASONS WE CAN SHARE YOUR PERSONAL INFORMATIONDOES Fortamus SHARE?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes— to offer our products and services to youYesYes
For joint marketing with other financial companiesNoNot Applicable
For our affiliates' everyday business purposes— information about your transactions and experiencesYesNo
For our affiliates' everyday business purposes— information about your creditworthinessYesYes
For our affiliates to market to youYesYes
For non-affiliates to market to youNoNot Applicable
To Request limits our sharingCall 470-539-8282 within the U.S. or +1-470-539-8282 from outside the U.S.— our menu will prompt you through your choices. Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?Call 470-539-8282 or go to www.fortamus.com/contact
Who Are We
Fortamus, Inc ("Fortamus") and its affiliates. See list of affiliates below.
What We Do
How does Fortamus protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. To learn more about security at Fortamus, please visit www.fortamus.com/security.
How does Fortamus collect my personal information?We collect your personal information, for example, when you open an account or direct us to buy/sell your securities provide account information or give us your contact information tell us about your investment portfolio We also collect your personal information from others, such as credit bureaus, their affiliates or other companies.
What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account.
What happens when I authorize an Advisor on my account?Your choice will apply to the Advisor as well.
Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include companies with a Fortamus name.
Non-affiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies. Fortamus does not share with non-affiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you. Fortamus doesn't jointly market.

Other Important Information:

State and International Laws

If you are a Vermont resident, we will automatically limit sharing of your information. Nevada law requires us to disclose that you may request to be placed on Fortamus’ internal "do not call" list at any time by calling +1-470-539-8282, and that we are providing this notice to you pursuant to state law, and that you may obtain further information by contacting the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; phone 702-486-3132; email BCPINFO@ag.state.nv.us.

This notice does not apply to clients who reside outside the United States of America.

To learn more about our online privacy practices (e.g. "tracking"), please go to www.fortamus.com/privacy.

If you transact business through Fortamus life insurance companies, we may validate and obtain information about you from an insurance support organization. The insurance support organization may further share your information with other insurers, as permitted by law. We may share medical information about you to learn if you qualify for coverage, to process claims, to prevent fraud, or otherwise at your direction, as permitted by law. You are entitled to receive, upon written request, a record of any disclosures of your medical record information. Please refer to your statements and other correspondence for mailing addresses.

If you establish an account in connection with your employer, your employer may request and receive certain information relevant to the administration of employee accounts.

If you interact with Fortamus directly as an individual investor (including joint account holders), we may exchange certain information about you with Fortamus financial services affiliates, such as our brokerage and insurance companies, for their use in marketing products and services as allowable by law. Information collected from investment professionals’ customers is not shared with Fortamus affiliates for marketing purposes, except with your consent and as allowed by law.

Our Commitment to Privacy

Fortamus is committed to maintaining the confidentiality, integrity, and security of personal information about our current and prospective customers.

Please note that certain details of this policy may depend on whether you deal with us through an investment professional, directly as an individual investor, or whether Fortamus provides services to your employer or plan sponsor.

The privacy policies of Fortamus are reviewed annually. Our printed and online notices are then updated to reflect any changes.

Fortamus Privacy Policy

How and Why We Obtain Personal Information

Fortamus takes great care to protect personal information about you and when we use it, we do so with respect for your privacy. We may use personal information about you to service, maintain, and protect your account; process transactions in your account; respond to inquiries from you or your representative; develop, offer, and deliver products and services; or to fulfill legal and regulatory requirements. Fortamus may collect public and non-public personal information about you from any of the following sources:

  • You or your representative on applications or forms (for example, name, address, Social Security number, birth date, assets and income)
  • You or your employer or plan sponsor if Fortamus provides them with recordkeeping services (for example, payroll, human resources, or benefits information)
  • Transactional activity in your account (for example, trading history and balances)
  • Other interactions with Fortamus (for example, discussions with our customer service staff, information you enter into our websites, or when you enroll in our authentication services)
  • Information from consumer reporting agencies (for example, to assess your creditworthiness for margin products)
  • Information from other third-party data services (for example, to verify your identity and to better understand your product and service needs)
  • You or your representative regarding your preferences (for example, your choice of electronic statement delivery, or the screen layout you specify if you use our Internet sites)
  • Other sources with your consent or with the consent of your representative (for example, from other institutions if you transfer positions into Fortamus)

How We Protect Information About You

Fortamus considers the protection of personal information to be a foundation of customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology. At Fortamus, we restrict access to personal information to those who require it to develop, support, offer and deliver products and services to you.

How We Share Information About You with Third Parties

Fortamus does not share personal information about our customers with unaffiliated third parties for use in marketing their products and services. We may share personal information with the following entities:

  • Unaffiliated service providers (for example, printing and mailing companies, securities clearinghouses, marketing service providers, and other entities who may provide services at Fortamus's direction)
  • Government agencies, other regulatory bodies and law enforcement officials (for example, for tax purposes or for reporting suspicious transactions)
  • Other third parties, with your consent or as directed by your representative (for example, if you use Fortamus as a financial reference in applying for credit with another institution or if you use an external aggregation website or service that you have provided permission to access your Fortamus account on your behalf)
  • Other organizations as permitted or required by law (for example, for fraud prevention or to respond to a subpoena)

Our service providers are obligated to keep the personal information we share with them confidential and use it only to provide services specified by Fortamus.

Based on the nature of your relationship with Fortamus, we may exchange information with other third parties as described below:

  • If Fortamus provides workplace services to your employer or plan sponsor, such as policy valuation, Fortamus may exchange any information received in connection with such services with your employer or plan sponsor or others they may authorize.
  • If you conduct business with Fortamus through your investment professional, we may exchange information we collect with your investment professional or with others they may authorize.
  • If you transact business through Fortamus' life insurance companies, we may validate and obtain information about you from an insurance support organization. The insurance support organization may further share your information with other insurers, as permitted by law. We may also share medical information about you to learn if you qualify for coverage, to process claims, to prevent fraud, or otherwise at your direction, as permitted by law.

How We Share Information About You Within Fortamus

We may share personal information about you with various Fortamus corporate affiliates including internal service providers which perform, for example, printing, mailing, and data processing services.

Additionally, if you interact with Fortamus directly as an individual investor (including joint account holders) or if Fortamus provides services to your financial professional, we may exchange certain information about you with Fortamus financial services affiliates, such as our brokerage and insurance companies, for their use in marketing products and services as allowed by law.

Information collected from investment professionals' customers is not shared with Fortamus affiliates for marketing purposes, except with your consent and as allowed by law.

Your Digital Privacy

Privacy, security, and service in Fortamus online operations are just as critical as in the rest of our business. We use firewall barriers, encryption techniques and 2- key authentication procedures, among other controls, to maintain the security of your online session and to protect Fortamus accounts and systems from unauthorized access.

When you interact with us by using our websites, online services, or mobile applications that are owned and controlled by Fortamus ("our digital offerings"), Fortamus manages personal information in accordance with all of the practices and safeguards described previously.

When you use our digital offerings, we may collect technical and navigational information, such as device type, browser type, Internet protocol address, pages visited, and average time spent on our digital offerings. We use this information for a variety of purposes, such as maintaining the security of your session, facilitating site navigation, improving Fortamus website design and functionality, and personalizing your experience. Additionally, the following policies and practices apply when you are online.

Cookies and Similar Technologies

Fortamus and our third-party service providers may use cookies and similar technologies to support the operation of our digital offerings. Cookies are small amounts of data that a website or online service exchanges with a web browser or application on a visitor's device (e.g., computer, tablet, or mobile phone). Cookies help us to collect information about users of our digital offerings, including date and time of visits, pages viewed, time spent using our digital offerings, or general information about the device used to access our digital offerings. Fortamus cookies are also used for security purposes and to personalize your experience, such as customizing your screen layout. You can refuse or delete cookies. Most browsers and mobile devices offer their own settings to manage cookies. If you refuse a cookie, or if you delete cookies from your device, you may experience some inconvenience in your use of our digital offerings. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device, or your online preferences.

Both Fortamus and third-party service providers we hire may use cookies and other technologies, such as web beacons, pixel tags, or mobile device ID, in online advertising as described below.

Advertising on Fortamus Digital Offerings

Fortamus advertises on its own digital offerings (including our mobile applications), and when we do, we may use information about your relationship with us, such as the types of accounts you have, to tailor advertisements and communications about Fortamus and third-party products and services that may be of interest to you.

We may also use third-party service providers to help us determine which Fortamus products and services may be of interest to you. These service providers may collect information about your activity on Fortamus digital offerings using cookies and other technologies to analyze, for example, pages visited, search engine referrals, browsing patterns, and responses to advertisements and promotions. Such service providers may only collect and use such information for purposes specified by Fortamus and not for their own purposes.

Advertising on Non-Fortamus Digital Offerings

Fortamus also advertises our products and services on digital offerings not affiliated with Fortamus and we contract with third-party advertising companies to display these ads. These third-party advertising companies may use cookies and similar technologies to collect technical and web navigational information, such as device type, browser type, Internet protocol address and pages visited. Fortamus and these third-party online advertising companies may use the data collected, along with other information we have about you and your Fortamus relationships, to serve relevant ads to you. The advertisements may be relevant to your interests, as determined by your activity on Fortamus and non-Fortamus websites. These are known as "interest-based advertisements."

You may opt-out of receiving interest-based advertisements from online advertising companies by clicking on the AdChoices icon (which appears on all Fortamus interest-based ads) and following the opt-out instructions. For more information about interest-based advertising please see http://www.networkadvertising.org/managing/opt_out.aspOpens in a new window.

Non-Fortamus websites and mobile applications are not subject to Fortamus's Privacy Policy. You may visit the individual sites for additional information on their privacy practices.

Connecting with Fortamus on Social Media Platforms

Fortamus provides experiences on social media platforms that enable online sharing and collaboration among users who have registered to use them. We may collect information you provide by interacting with us via social media, such as photographs, opinions, or social media account ID. Any content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is also subject to the terms of use and privacy policies of those platforms. Please refer to them to better understand your rights and obligations with regard to such content.

Fortamus Mobile® apps

Fortamus Mobile® applications ("apps") allow you to access your accounts, place orders, conduct transactions and access news and research using wireless or mobile devices. Our privacy practices apply to any personal information or other information that we may collect through the apps.

Protecting Children's Privacy Online

Fortamus websites are not directed to individuals under the age of thirteen (13). Fortamus does not intentionally collect information on Fortamus websites from those we actually know are under 13, and we request that these individuals do not provide personal information through the sites.

Additional Information

If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers. Fortamus offers several options for accessing and, if necessary, correcting your account information. You can review your information using your statements, or through our automated telephone or Internet services. You may also write or call us with your request for information. If you transact business through Fortamus' life insurance companies, you are entitled to receive, upon written request, a record of any disclosures of your medical record information. If we serve you through an investment professional, please contact them directly. Specific Internet addresses, mailing addresses and telephone numbers are listed on your statements and other correspondence.